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How peppsi77 Protects Your Personal Data

At peppsi77, your personal data is handled with care and stored securely in line with applicable Malaysian law.

Data collected with your consentStored on secured serversAccess available where local law permitsYou can request data removalTouch 'n Go, GrabPay, Boost dan FPX data handled separately
peppsi77 How peppsi77 Protects Your Personal Data
HUBUNGI PASUKAN KAMI

Reach Us About Your Privacy Rights

If you have questions about how your data is used, want to request a copy of what we hold, or need to update incorrect details, our support team is available around the…

Live Chat Connect directly with our support team via the live chat window on peppsi77.com. Available at any hour, live chat is the fastest path to a privacy-related response from our team.
Email Support Send your data access or correction request to our privacy email address. We acknowledge receipt within one business day and aim to resolve your request within fourteen calendar days.
Privacy Request Form Complete the dedicated privacy request form in your account dashboard to formally submit a data deletion or data portability request. Our compliance team reviews each submission individually.
PERLINDUNGAN DATA ANDA

Explore How We Manage Your Data

Every layer of our data-handling practice is designed to give you transparency and control.

Data Collection

We collect only what is necessary — name, contact details, payment method identifiers from Touch 'n Go, GrabPay, Boost dan FPX, and account activity logs. Nothing beyond what your account operation requires is retained.

Cookie Policy

peppsi77 uses session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time without losing account access.

Account Security

Your account is protected with encrypted password storage and optional two-factor authentication. Any login from an unrecognised device triggers an automated email alert so you can act quickly if access was not yours.

Data Retention

Active account data is retained for as long as your account remains open. After a closure request is processed, personal data is removed within ninety days, except where Malaysian financial regulations require longer retention of transaction records.

Your Rights

You have the right to access, correct, export or request deletion of the personal data we hold. Submit a request through live chat or our privacy form and we will process it within the timeframe stated in this policy.

Third-Party Sharing

Data is shared only with payment processors — including Touch 'n Go, GrabPay, Boost dan FPX — and identity-verification partners. All third parties are contractually bound to handle your data under the same confidentiality standards we apply.

Browse Common Privacy Policy Questions

The questions below address the privacy rights and data-handling details our account holders ask about most. If something is not answered here, reach out through live chat or the privacy request form and we will respond within one business day.

We collect your name, email address, contact number, date of birth and payment-method identifiers such as your Touch 'n Go, GrabPay or Boost wallet reference. We collect only what is needed to operate your account securely.

Payment identifiers are passed directly to the relevant payment processor and are not stored in full on our servers. We retain only a transaction reference number for withdrawal verification and account history purposes.

Yes. Submit a data access request through the privacy form in your account dashboard or contact us via live chat. We will compile and deliver your data within fourteen calendar days of receiving the verified request.

Send a deletion request through the privacy form or email our support team. Once verified, personal data is removed within ninety days. Transaction records required by Malaysian financial regulations may be retained for the legally mandated period.

No. We do not sell or rent your personal data to marketers. Data is shared only with payment processors and identity-verification partners who are contractually bound to our confidentiality standards and have no right to use it independently.

We use session cookies to maintain your login and analytics cookies to understand page usage. You can disable non-essential cookies through your browser settings at any time; doing so will not prevent you from accessing your account.

Contact our privacy team immediately via live chat or our dedicated privacy email. We acknowledge all reports within one business day and investigate each case thoroughly. You also retain the right to escalate to the relevant Malaysian data authority.